Organisational Performance

What we do makes a big difference. Take Pizza Express - an instant turnaround in like-for-like sales, and customer service, which continued on a rapid upward trajectory for over 4 years. Or Britvic plc - a 20% improvement in employee engagement and confidence in their leaders, which led to the business substantially outperforming the market in very difficult trading conditions. Or Punch Taverns where a detailed evaluation directly attributed £4m of value to our leadership programme.

In trying to create super efficient organisations, too many managers attempt to drive performance from the top down. They simply end up micro-managing - to little effect. Because high performance comes from the roots, we seek to energise change from the 'middle-out', asking everyone to focus on their own vision for what's really important. Then we help people follow through on this with no-nonsense leadership conversations that release change and drive performance across the organisation. It is the right word at the right time from the right person that makes the difference. Simple.